The Government has ordered an independent review of rail fare prosecutions and enforcement following claims of disproportionate action taken by train operators.
Train operator Avanti West Coast is “making progress” in improving its performance but there is “still more to do”, managing director Andy Mellors said.
Northern have said they will “be taking no further steps” after a 22-year-old went viral sharing that he had been threatened with legal action for using his railcard at the wrong time.
Train travel is vital for local economies with passengers spending billions of pounds each year, according to new research commissioned by the rail sector.
